Canadian Accounting Firms Risk Client Data and Compliance Violations by Failing to Encrypt Emails

Accounting firms handle their clients’ sensitive and confidential financial information, which is a prime target for cybercriminals. Using email to communicate this information makes it vulnerable to hacking and unauthorized access. This is where email encryption comes into play, ensuring that the email and its contents remain protected and secure during transmission.

Email encryption involves encoding the email, and its contents in a secure and encrypted format, which authorized parties can only decipher. This provides a high level of security, making it almost impossible for anyone to intercept the email and access its contents.

The use of email encryption has become increasingly important for accounting firms in Canada, as they are subject to strict regulations regarding the protection of client information. The Personal Information Protection and Electronic Documents Act (PIPEDA) mandates that organizations, including accounting firms, implement appropriate security measures to protect personal information. Email encryption is one measure that firms can adopt to ensure that client information remains secure.

What Are The Risks Associated With Not Encrypting Emails

According to Glenn Kemp with Clear Concepts in Winnipeg (, there are several significant risks to client data if an accounting firm chooses not to encrypt emails:

  1. Data breaches: Unencrypted emails can be intercepted by cybercriminals, who can access sensitive client information and use it for malicious purposes. This can result in serious consequences for clients, including financial losses, identity theft, and reputational damage.
  2. Compliance violations: Many countries, including Canada, have laws and regulations governing the protection of personal information. If an accounting firm handles client information but fails to encrypt it, it may violate these regulations, resulting in fines, legal penalties, and reputational damage.
  3. Loss of privacy: If client information is not encrypted, it can be accessed by unauthorized parties, compromising the privacy and confidentiality of clients. This can lead to a loss of trust in the accounting firm and may result in clients taking their business elsewhere.
  4. Legal liability: If client information is not properly protected and a breach occurs, the accounting firm may be liable for the resulting damages. This can result in substantial financial losses and reputational damage.

Ed Anderson with Dyrand Systems in Vancouver ( shares Kemp’s concerns, “these are some of the risks that accounting firms face if they choose not to encrypt emails. It’s important to understand that email encryption is not just a best practice but a necessary step in protecting client data and ensuring compliance with privacy regulations. By encrypting emails, accounting firms can mitigate these risks and provide a secure environment for their client’s sensitive information.”

Top Email Encryption Technologies For Canadian Accounting Firms

Jorge Rojas with Tektonic in Toronto ( says, “Canadian accounting firms have a variety of email encryption technologies to choose from, each offering different features and levels of security.” According to Rojas, some of the leading email encryption technologies include:

  1. S/MIME (Secure/Multipurpose Internet Mail Extensions) – This is a widely used standard for email encryption and digital signatures. It enables end-to-end encryption of emails, ensuring that only the intended recipient can read the message.
  2. PGP (Pretty Good Privacy) – This is an open-source encryption technology that uses a combination of asymmetric and symmetric encryption to secure emails. It is widely used for email security and is recognized for its high level of security.
  3. TLS (Transport Layer Security) – This is a widely used encryption protocol that provides security for email transmission. It encrypts the entire email transmission, ensuring that the email and its contents are protected during transit.
  4. Microsoft Office 365 Message Encryption – This is a cloud-based email encryption service integrated with Microsoft Office 365. It provides easy-to-use encryption capabilities and enables accounting firms to secure sensitive information in transit and at rest.
  5. ZixEncrypt – This cloud-based email encryption service provides secure email transmission and storage. It offers a simple and seamless encryption experience, allowing accounting firms to send encrypted emails without disrupting their normal email workflow.

These are some of Canadian accounting firms’ leading email encryption technologies. The choice of technology will depend on the specific needs and requirements of the firm. It is important to choose a technology that provides the necessary level of security and is easy to use for both the sender and the recipient.

Wrapping Up

In conclusion, email encryption is a critical aspect of data security for accounting firms across Canada. With the increasing threat of cyber-attacks and data breaches, it has become imperative for these firms to take the necessary steps to protect their client’s confidential information.

By implementing email encryption, they can ensure that sensitive information is transmitted securely and prevent unauthorized access.